How do I initiate a return?

To start a return, please follow these steps:

• Email us at support@kasumijapan.com within 30 days of purchase
• Provide your order number, a brief explanation of the reason for return, and photos if the item is damaged or defective.
• Once your return is approved, ship your product to our return address.
• After we receive and inspect your item, we will notify you about your refund or exchange status.